Help centre
Frequently asked questions
Direct answers about buying abayas online from AbayaVeil in Pakistan — shipping, sizing, COD, and exchanges.
How much is shipping?
Shipping is shown at checkout as a flat fee for delivery across Pakistan. Orders are usually processed within 1–2 business days after we confirm your COD order.
How long does delivery take in Pakistan?
After confirmation, most orders arrive in 3–7 business days depending on your city and courier schedules.
What payment methods do you accept?
AbayaVeil currently accepts Cash on Delivery (COD) only. You pay when your order arrives.
How do I choose the right abaya size?
Use our size guide for Standard, XL, 2XL, and 3XL (size codes 54–60). Chest measurements are listed in inches. If you are between sizes, choose the larger size for a relaxed fit.
Open size guideCan I return or exchange an abaya?
Yes. Eligible non-sale items can be returned or exchanged within 10 days of delivery if unused and with original tags attached. See our Return & Exchange Policy for full terms.
Read return & exchange policyHow do I check my order status?
We confirm orders by phone or WhatsApp. For updates, message WhatsApp +92 370 0131753 with your order number.
Contact usDo you ship abayas all over Pakistan?
Yes. AbayaVeil delivers abayas across Pakistan. Exact shipping charges appear at checkout before you place the order.
Do you sell hijabs yet?
Not yet. The store currently focuses on abayas. Hijabs and accessories are coming soon.
How can I contact AbayaVeil support?
WhatsApp +92 370 0131753, email info@abayaveil.com, or use the Contact page. Include your order number when you already placed an order.
Contact usStill need help? Contact us.